Welcome to Webteam@ipledge2nigeria  Top 5 most recent job openings in Nigeria , October 21, 2024. Find openings and apply right now.

Front Desk Customer Service & Sales Specialist

• Job Type Full Time
• Qualification BA/BSc/HND , Secondary School (SSCE)
• Experience 5 years
• Location Lagos
• City Ikeja
• Job Field Customer Care  , Sales / Marketing / Retail / Business Development 

Job Overview:

The Front Desk Customer Service & Sales Specialist will be the face of the auto repair company, responsible for engaging and persuading customers to invest in necessary repairs at competitive prices. This individual will handle all front desk duties, from greeting customers to providing updates throughout the repair process. The ideal candidate excels at customer service and sales, using their persuasive communication skills to build trust, guide customers through repair decisions, and ensure they feel confident in paying for premium services.

Key Responsibilities:

Customer Engagement & Sales:

• Greet all customers warmly and professionally as they enter the auto repair shop, creating a welcoming and trustworthy first impression.
• Convince and seduce customers to invest in recommended repairs, effectively communicating the benefits of the services provided.
• Use persuasive selling techniques to guide customers through the repair process, making them feel comfortable and confident in their decision to pay for services at any price.
• Present repair quotes clearly and confidently, justifying costs and explaining why premium repairs are necessary for safety and vehicle longevity.
• Ensure customers understand the value of high-quality service and parts, upselling where appropriate to maximize revenue.

Customer Service & Communication:

• Act as the main point of contact for customers, providing regular updates throughout the repair process—from the initial diagnosis to job completion.
• Proactively communicate repair progress, estimated completion times, and any unexpected findings or additional costs, ensuring customers are well-informed and reassured.
• Handle customer inquiries, concerns, or complaints with professionalism, resolving issues promptly to maintain a high level of satisfaction.
• Manage customer expectations by setting clear timelines and explaining repair complexities when necessary.

Front Desk Management:

• Answer phone calls, schedule appointments, and manage customer walk-ins efficiently.
• Maintain a clean, organized, and welcoming front desk area that reflects the professionalism of the company.
• Keep detailed records of customer interactions, vehicle histories, repair quotes, and invoices.
• Process payments accurately and manage any billing inquiries or concerns.

Reporting & Collaboration:

• Work closely with mechanics and the repair team to ensure all customer requests and repair needs are clearly communicated and understood.
• Track sales performance, customer feedback, and customer satisfaction, reporting to management on successes and areas for improvement.
• Collaborate with the CEO and management team to refine sales strategies and improve overall customer experience.

Qualifications:

• Proven experience in customer service and sales, preferably in the auto repair or automotive industry.
• MUST RESIDE AROUND IKEJA 
• Exceptional persuasive communication skills, with the ability to make customers feel confident and secure in paying for premium repairs.
• Strong problem-solving skills and the ability to handle objections effectively.
• Familiarity with automotive terminology and repair processes is a plus.
• Proficiency in using CRM systems, point-of-sale systems, and other front desk software.

Skills and Competencies:

• Excellent interpersonal and customer relationship management skills.
• Strong sales instincts with the ability to upsell and close deals in a service-based environment.
• Ability to multitask and prioritize in a fast-paced setting.
• Professional demeanor, patience, and the ability to build trust with customers.
• Highly organized and detail-oriented, with excellent time management skills.

Preferred Qualifications:

• Experience working in an automotive service center or similar environment.
• Background in high-end or premium service sales, with a proven track record of converting customer inquiries into profitable sales.
• Highly organized and detail-oriented, with excellent time management skills.

Method of Application

If you’re passionate about cars, have excellent customer service skills, and want to be part of a dynamic team, we want to hear from you! Please submit your resume to mechaniconthego22@gmail.com.

Cleaner

• Job Type Full Time
• Qualification NCE , Others , Secondary School (SSCE)
• Experience 2 years
• Location Lagos
• City Surulere
• Job Field Janitorial Services 

• Experienced and good in Cleaning
• Punctual and reliable.
• Very neat and hardworking.
• Ability to work till 8pm.

Location is at surulere, Lagos.

Method of Application

Interested and qualified candidates should forward their CV to: hr@perfectexperience.ng using the position as subject of email.

Field Sales Officer

• Job Type Full Time
• Qualification BA/BSc/HND , OND
• Experience 2 years
• Location Lagos
• Job Field Sales / Marketing / Retail / Business Development 
• Salary Range ₦50,000 – ₦100,000/month

Job Description

• Close sales on various services
• Generate leads
• Market products and services
• Reporting

Requirements:

• Good communicate and presentation skills, with the ability to articulate product features, benefits, and value propositions to customers.
• Strategic thinking and analytical skills, with the ability to analyze market data, identify trends, and develop targeted marketing campaigns.
• Creative mindset and problem-solving abilities, with the ability to develop innovative sales and marketing strategies to differentiate the company’s offerings.
• Excellent interpersonal skill;
• Computer proficiency, particularly in MS Office Suite (Word and Excel) and ability to us CRM.
• Teamwork ability
• Relationship building
• Negotiation skills
• Bachelor’s degree or HND in related job
• Minimum of 2 years of relevant experience in sales.

Basic pay between 50k – 80k + 7% commission on total sales

Method of Application

Interested and qualified candidates should forward their CV to: hr@perfectexperience.ng using the position as subject of email.

Brand Canvassers

• Job Type Full Time
• Qualification NCE , OND , Secondary School (SSCE)
• Experience None
• Location Oyo , Rivers
• Job Field Sales / Marketing / Retail / Business Development 

• Brand Canvassers must own a smartphone 
• Must be able to talk to strangers 
• Willing to do field work unsupervised 

NB: this is a short term project and not a permanent engagement 

Interested and qualified candidates should forward their CV to: hr@perfectexperience.ng using the position as subject of email.

Cook

• Job Type Full Time
• Qualification Secondary School (SSCE) , Vocational
• Experience 1 – 2 years
• Location Lagos
• Job Field Catering / Confectionery 

Job Description

• A Cook plans, prepares, and cooks food items to ensure the highest quality service and experience for customers.
• Must be smart fast organised and clean
• Must keep the kitchen organized and running efficiently.
• Must ensure proper food handling, sanitation and following food storage procedures.
• Applicant must be able to work at night.

Job Requirements

• Candidates should possess a minimum of SSCE / GCE / NECO/Vocational certificate qualification.
• 1 – 2 years work experience.
• Good communication skills (Verbal and written).
• Candidates must reside within Mainland and its environment.